At Totally Locally we believe that Independent Shops & Businesses are the lifeblood of our towns. We also believe the future of independent high streets is a combination of bricks and mortar shops with a strong online presence.

Currently, customers can browse what you and your neighbouring businesses sell, and you as a shop owner have the option of either allowing them to Click and Collect their orders, select Postal Delivery or discover your existing website.

You will need to have a registered business address or trade in HX7 (e.g. at a market) and select the membership option below to apply.

Follow our 6 steps below for customers to discover your store.

REGISTER YOUR BUSINESS

  QUICK STEPS TO SETTING UP YOUR STORE 

You can find our full step by step instructions >> HERE << that walk you through everything in detail – all in easy, bite-sized chunks! Or you can watch the videos below to get you going.

If you have more questions or want us to help you register and get your products online, drop us a line here —> https://bit.ly/TLHelpRegister

Note: by registering your business on this website you are agreeing…

  • To our Terms and Conditions for Vendors.
  • You have a registered independent business in, or trade at a market in the Hebden Bridge or HX7 area.
  • You agree to providing a Click & Collect service to customers for orders (then opt-in to Local Delivery for HX7 area and/or Postal Delivery outside HX7)
  • You are 18 years old or over.

REGISTER HERE

Free Subscription
Free
No setup fee, no additional fees. Completely FREE until the end of February 2021
Select

A store on the Hebden site is free until the end of February 2021. After that it will be just £3 per week. There is no contract, you can leave at any time. Unlike other sites, we take no % of your sales. You just pay a monthly fee and the standard Stripe costs per order (1.4% + 20p).

VIDEOS TO HELP YOU SET UP YOUR STORE

A quick overview on the basics of setting up your store front & adding your product.

Setting Up Your Store Front – a step by step guide

Adding products to your store – a step by step guide

Choose your Free Subscription from this page, this will be free until end of Feb 2021, then it will be £3 a week.  We don’t take any percentage of sales ourselves. You will be able to cancel at any time.

Fill in your businesses details that will display on your page and email address where order details will be sent to.

If you don’t already have one, create a  Stripe  account (this allows you to take or send payments online, basically like Paypal but for businesses) and link this to your shop.

Add your products – either from a computer or just using your phone camera.

If you have lots of products we can help you bulk-load them. You don’t need to add all of your products, just 5 or so (or your best sellers) to get started.

Add your delivery types – Click-and-Collect is standard for everyone, then if you want to offer Local Delivery (within HX7 postal district), or Postal Delivery (outside HX7) for customers further away you can choose to add them too.

AND FINALLY…….

When at least 10 businesses are set up we will launch the site at an agreed date with the business community

 

We supply the town with posters, stickers & social media templates to advertise the site. (10 is the minimum we think customers would like to see).

Frequently Asked Questions

Once I sign-up, can I cancel at any time?

Yes! You aren’t held to any minimum contract or anything like that.

I already have an online shop, why should I register here as well?

Your own online shop means that people have to go looking for it, the idea of this site is that people will want to see what’s available locally and will be able to find it all in one place, just like walking around the town, buying from lots of shops and also stumbling across something new! It’s Amazon without the Amazon, a website that locals will use as a first port-of-call to see what’s available locally.

You don’t have to list all of your products here, just a handful will do.

If you don’t want to maintain two websites with stock levels and have orders/payments from two different places, you can set products to link through to your own website so they are shown on ours, but purchased only on your own site for simplicity!

Standard button (buy on our site) –>

Changing the button so it instead links to the product on your own website (or any general page or collection/category etc)–>

How does delivery work?

When your online shop is created, it will automatically include ‘Click-And-Collect’ as a method, you can then choose to also add ‘Local Delivery’ and also ‘Postal Delivery’ too so you can send your products to anyone in the UK.

How do I get notified of orders?

You’ll get an email for every new order. You can also see all orders from your dashboard on this site, to check details and mark each one as ready for collection, shipped and complete (all of these will automatically email the customer to let them know).

How do payments work?

Our website uses Stripe for payments, if you haven’t already got an account, you will need to create this first, add your business/address and bank details then activate it. You can then link this to your .shop account with one click!

It’s similar to Paypal… funds from sales will appear in your account and then be paid into your bank either daily, weekly, monthly or on request.

I don't really use a PC, can I do everything from my phone?

You sure can, the site and dashboard are all mobile-friendly. You can even snap photos of your products and add them to your online listings all from your phone.

My products are available in different types, can we add those?

Why yes you can! These are called Product Variations and you can add these from your dashboard. E.g. Slice or Unsliced bread, Hard or Softback versions of a book, each with their own stock, prices, pictures etc.

Can I sell products to ship to customers not in my town?

Yes, if you sell items that could be sent to customers through the post, you can add a shipping cost to enable this. Customers will either see a ‘local delivery’ or ‘postal shipping’ depending on whether they live with your town’s postcode or outside it.

Does the site manage stock control?

Yes it does! You can specify how much of each product (and product variation) is in stock and every time an order is made, the stock will be adjusted for you.

You can set low stock thresholds for each of your products and you’ll then be emailed when stock gets this low.

Note: this won’t link-up with any other stock system you have, so you might have to manually adjust these as sales are made if you have an existing stock system or eCommerce website.

I have my stock in another system, can I import it here?

Yes! If you can export your stock in a spreadsheet from elsewhere, you can import it into this system (via a. csv file). Get in touch if you need a hand with this process or you want guidance for creating this from scratch in a spreadsheet (quicker than adding all products individually if you have loads!).

We can easily import from Woocommerce and Shopify sites, and can maybe help you reformat exported data from other eCommerce sites such as Ebay, Etsy, Squarespare, Wix, ECWID etc.